Request for assistance

For general questions about studying at Athabasca University, please contact the Athabasca University Information Centre.

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Please complete and submit this form to request support within any of the areas outlined below. You will receive a prompt response and, if necessary, further details about scheduling a session.

For support on any of the following, select up to three topics you wish to discuss with a counsellor. Click on the question icon for more information.

Education and career planning

Learning support


Student Wellness Support Program

For support managing anxiety or stress refer to out Student Wellness Support program through Carepath:

  • 1-855-491-5744 (Speak with a Carepath Intake Specialist over the phone during business hours (7 a.m. to 11 p.m. (Eastern), 7 days/week, 365 days/year)
  • Self-register using the Carepath Digital Health website
  • Download the app by selecting “Create Account” → “Mental Health” program:

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The personal information collected on this form will be used to process your request for information and is collected under the authority of section 33 (c) of the Alberta Freedom of Information and Protection of Privacy Act. If you have any questions about the collection or use of this personal information, contact Counselling Services, Athabasca University, 1 University Drive, Athabasca AB T9S 3A3; Telephone 1-800-788-9041 ext. 6723; e-mail

Updated July 18, 2024 by Digital & Web Operations (