Learning support services

A professional who assists students to develop and enhance learning strategies and techniques to plan, organize, take notes, read/review, etc.

At present, Accessibility Services can not offer these services directly but will assist students in applying for funding to access these supports.

Upon request, Accessibility Services will work with students to help you establish a study plan, assignment tasks, and course completion schedules in accordance with academic standards.

Subject tutoring is instructional or editorial assistance to master the content and demonstrate the required course learning objectives. This type of subject tutor support service is not offered directly, but Accessibility Services will assist students in applying for funding for this service.

A subject tutor is different than the AU course tutor who is like an instructor who you contact about concepts, course clarification, assignments, and marking as outlined in your course. For more information, try Athabasca University's Ask AU and Learning Services websites.

Accessibility Services has compiled resource lists and may be able to connect you to an individual in your community.

Extensions

• Self funded – if the accommodation is on your file, request an extension via this extension request online form prior to your course end date (processed within 2 weeks or the request).
• Self funded – if no accommodation on your file, proceed to myAU to purchase an extension prior to your course end date.
• Funded – students must investigate the impact of an extension on current or future funding terms with the AU SFA unit prior to requesting an extension via this extension request form, choose funded student, 30 days prior to your course end date.
• Grad – sent to Grad dept within 2 business days. (Check with this dept on processing timelines)

AF Requests

• With 1 month notice from the beginning of your course start date materials will be provided.

VOA (Verification of Accommodation) Processing

• 3 to 4 weeks from date of receipt.

Accommodation updates and changes

• 3 to 4 weeks from date of request once the accompanying documents are received.

Appeals

• 4 weeks from date of receipt.

Disability related Grant Funding

• Request information related to funding by e-mail or make an appointment to speak with a funding specialist (6-8 weeks prior to your start date).

Exam Requests

• Examination requests are processed by order of write date in time for the student to write.

 E-mails/Quiz Requests

•  E-mail inquiries and quiz requests are typically responded to within 5-7 business days.

 Alternate Assessment

• Students must have their additional medical documentation submitted 60 days prior to their requested write date. If you already have the accommodation of Alternate Assessment, please ensure you submit your request at the beginning of each course.