Contact us

Due to a widespread power outage across Alberta, including Athabasca, AU Service Centre response times may be longer than usual. Thank you for your patience.

Get in touch

For any specific question you have for one of our Support Services experts, use the contact form below to get your answer from an appropriate contact person.

Please double-check your contact information before submitting the form. Incorrect or incomplete details may cause delays or prevent us from responding to your inquiry.

* First Name

* Last Name:

For a thorough response, please provide these additional details:

AU Student ID (if applicable):

Phone Number:

AU students are encouraged to use the email address noted on their student record:

* Email:

* Confirm Email:

* What can we help you with?

Admissions and applications

Registration, withdrawals, and extensions

Advising services (program planning, transfer credit, and course selection)

Academic services (course specific questions, assignments, exams)

Academic records (transcripts, photo ID, graduation)

Accommodations and accessibility

Awards – Undergraduate

Awards – Graduate

Academic counselling services (education and career planning, and study skills)

Exam scheduling (invigilation, fees, and booking)

Mental health and wellness

Student financial aid

Technical support

All other inquiries (general information)

* Question:

Please correct the following errors and try again:

You are advised that the information you provide, and any other information placed into your student record, will be protected and used in compliance with Alberta’s Protection of Privacy Act (POPA) and Access to Information Act (ATIA). For more information, please refer to our website Accessing information

Success! Thank you for sending your question. We will respond shortly to the email address provided:

Updated October 14, 2026 by Digital & Web Operations (web_services@athabascau.ca)

https://www.athabascau.ca/support-services/ 822b5c020a2a55f3406c70623bf31c9a