Administration (ADMN) 233

Overview

ADMN 233 is a course for students who wish to improve their written communication as it applies to the workplace. Writing in an organization is similar to other types of writing in that it is a creative process and a communicative act. Writing in organizations involves a problem-solving process requiring that one analyze situations, make decisions, and inform others of those decisions.

When you complete this course, you should be able to

• write correspondence for a business reader by keeping in mind your institution’s needs.
• apply a systematic process to plan, organize, and revise business messages.
• write routine messages that answer a reader's specific needs and that conform to established rules of writing. Such messages include e-mail messages, memos, and faxes.
• write more demanding messages such as routine letters and goodwill messages, persuasive and sales messages, and negative (bad news) messages.
• plan and prepare to write complex messages such as business reports and proposals and formal reports.

Outline

Section 1: The 3-x-3 Writing Process

• Analyze, Anticipate, Adapt
• Research, Organize, Compose
• Revise, Proofread, Evaluate

Section 2: Business Correspondence

• Routine E-Mail Messages and Memos
• Routine Letters and Goodwill Messages
• Persuasive and Sales Messages
• Negative Messages

Section 3: Reports and Proposals

• Preparing to Write Business Reports
• Organizing and Writing Typical Business Reports

Evaluation

In ADMN 233, you are to complete a diagnostic writing assessment (Assignment 1), three more assignments, nine quizzes, and a final examination. To receive credit for ADMN 233, you must achieve a grade of at least “D” (50 per cent) on the final examination and a minimum overall course grade of “D” (50%). The following table summarizes the evaluation activities for ADMN 233

To learn more about assignments and examinations, please refer to Athabasca University's online Calendar.

Course Materials

Textbook

Guffey, M. E., Rhodes, K., & Rogin, P. (2010). Business communication: Process and product (3rd brief Can. ed.). Toronto, ON: Nelson Education Ltd. ISBN 0-17-650046-4

The course materials for this course are shipped as a shrink-wrapped package. If the shrink wrap is broken, the materials are not returnable.

Other Materials

Students will access all other course materials online.

Challenge for Credit Course Overview

The Challenge for Credit process allows students to demonstrate that they have acquired a command of the general subject matter, knowledge, intellectual and/or other skills that would normally be found in a university level course.

Full information for the Challenge for Credit can be found in the Undergraduate Calendar.

• Undergraduate Challenge for Credit Policy
• Undergraduate Challenge for Credit Procedures

Challenge Evaluation

To receive credit for the ADMN 233 challenge registration, you must achieve a grade of at least “D” (50 per cent) on the examination.

Online Exam

Undergraduate Challenge for Credit Course Registration Form

• Challenge for Credit Form