Get real-time answers to common questions about AU, including fees, admissions, courses, programs, transcripts, and exams.
Ask in the form of a question, such as "When do your courses start?"
Our closest match to your question:
AU has a variety of services in place to support your learning goals. Depending on the type of question you have, we suggest the following contact options:
AskAU: Online access 24/7 with the option to submit a service request (response generally in 5-7 business days)
AU Information Centre: The main contact for phone service and support from an AU team member. Service hours are posted on the Contact Us page.
Tutor or Academic Support Centre: For questions related to your AU course once you're registered. Contact information is provided in an eLetter (check myAU) approximately 1 week before your contract start date. Hours and availability vary - check your eLetter for details.
You may contact the AU Information Centre if you're not sure which department can assist you.