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COVID-19: Important information for AU Learners and Team Members.
Next Undergrad Deadline: Register by April 10th to start on May 1stApply Online
AU support services are available Mon to Fri from 8:30 a.m. to 4:30 p.m. (MST). It is now 01:02 pm (MST). See important calendar dates
Due to the COVID-19 pandemic, AU has temporarily closed telephone services.
Office Hours at all locations:Mon to Fri from 8:30 a.m. – 4:30 p.m (MST)
Exams are different from the quizzes or tests that might be part of your course work. Exams must be written in a supervised environment, with an approved exam invigilator (supervisor). As there are no pre-set dates for exams, you must schedule an exam to write it.
If you have a disability, you may qualify for exam accommodations. Please contact our Access to Students with Disabilities office for assistance.
You must complete any exams before the end of your course contract, with the exception of late exam requests.
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Before you request your exam, you should talk to your tutor or student support centre to make sure you’re prepared. Once you’re ready, contact your invigilator to set a date and time to write and to discuss possible fees.
Unless you're planning to write your exam at an AU location, you must book a date and time with your invigilator before you request your exam. You can request your exam through myAU, in the Student Record section.
Please remember the necessary lead time when you make your request. There is a fee for late exam requests if you submit yours after the deadline.
Remember that times close to the end of the month are in higher demand, and exams are scheduled on a first-come, first-served basis.
If you're writing in a new location or for the first time, choose your invigilator at least 60 days before you intend to write your first exam. This will ensure you meet the deadline for requesting a new invigilator, if one is required.
All exam deadlines are based on your course contract end date, which can be viewed in myAU by selecting ‘Check your course status’ in the Manage Your Courses section.
You can request your exam date anytime, but to avoid a late exam request fee, you must request before the following deadlines:
Regardless of when you write your exam, all coursework (such as assignments, quizzes or papers) must be completed by the course contract end date.
For more information visit the Undergraduate Calendar.
Your course materials will have information about your exam, including
This information will also be provided to your invigilator, along with specific procedures for the exam.
You must show your invigilator government-issued photo ID (i.e. passport, driver’s licence) or an AU student ID card to write your exam.
Please arrive a few minutes early for your exam to allow time for check-in, etc. Exams start at 9:00 am, 1:00 pm or 5:00 pm. In consideration of students who have arrived on time and started writing, we cannot accommodate late arrivals.
Many of our courses now have online exams. Online exams still require invigilation, and you will need to schedule them the same way you would a paper-based exam.
There are 2 ways to write an online exam.
Check the Evaluation section of your course syllabus to find out if your course has an online exam.
If you’re not happy with your exam grade, you can attempt a supplemental exam (exam rewrite). The higher mark will be used in calculating your final course grade. You request a supplemental exam using the regular exam request process, but you will have to pay the supplemental exam fee.
Note: If you are a visiting student, you should check with your school to make sure your course will still transfer if you write a supplemental exam.
If you can’t write your exam on the requested date, you may reschedule your exam up to 10 business days after your original write date, as long as the invigilator can supervise at that time.
To reschedule your exam, contact the location where you are writing. If you are writing at an AU location, contact Exam Services at 1-800-788-9041 to reschedule.
If you are writing at an AU location, there is a non-refundable exam rebooking fee.
If you need to reschedule your exam to a write date more than 10 business days later, your original exam will be returned to AU unwritten. You will need to submit a new exam request, and pay a multiple exam fee.
AU has established a Canada-wide examination invigilation network to help students write their exams. If you live within 100 km of an approved AU examination centre, you must write your exam at one of the centres.
If you live outside of Canada, contact firstname.lastname@example.org for help finding an invigilator in your area.
If you can’t find an exam invigilator within 100 km of your residence, you can ask to have an invigilator established. You must do this at least 60 days before the date you plan to write your exam. Proposed invigilators must meet the invigilator guidelines.
If you plan to write your exam at the Athabasca, Calgary or Edmonton AU locations there is no invigilation fee. If you are writing in another location, you should know that most invigilators charge a fee for their services. These fees are your responsibility.
It’s normal to be nervous before an exam. Learn how to identify and reduce the anxiety you may be feeling.
Learn more about AU’s services and resources in our New Student Orientation.
Updated May 23, 2019 by Web Strategy, University Relations