Computer Science (COMP) 505

Operations Management (Revision 2)

COMP 505 Course website

Revision 2 is closed for registrations, replaced by current version

Delivery Mode: Grouped Study Online

Credits: 3

Area of Study: Foundation (MScIS), Core (PBC ITM)

Prerequisite: None

Faculty: Faculty of Science and Technology

Centre: School of Computing and Information Systems


This course introduces students to the tools, processes, and concepts of operations management and their relevance to IT professionals.

‘Operations’ refers to most of the activities performed by people in an organization, whether the organization delivers services or creates products. The effective management of operations, through the application of tools and processes to develop competitive strategies, is critical to organizational success. IT professionals are usually involved in the creation of services meant to facilitate operations management goals, thus an understanding of this topic is important, particularly in view of globalization.

Course Objectives

The course objectives are:

  • define the meaning, scope, and importance of operations management
  • identify the concepts, strategies, and processes relevant to operations management
  • apply the tools and models used in operations management

Learning Outcomes

The COMP505 learning outcomes are:

  • understand the project management process
  • learn how to use statistical tools for forecasting and designing operations
  • gain detailed knowledge about the issues and steps in operations planning, implementation, and maintenance.


  • Unit 1 Introduction to Operations Management
  • Unit 2 Project Management
  • Unit 3 Forecasting
  • Unit 4 Product and Service Creation and Quality Assurance
  • Unit 5 Process and Capacity
  • Unit 6 Location, Layout, and Transportation Models
  • Unit 7 Supply Chain Management and Sustainability
  • Unit 8 Inventory Management and Waiting-Line Models
  • Unit 9 Aggregate Planning
  • Unit 10 Materials Requirement Planning and ERP
  • Unit 11 Short-Term Scheduling, JIT and Lean Operations
  • Unit 12 Maintenance and Reliability


In order to receive credit for COMP 505, you must achieve a cumulative course grade of "B-" (70 percent) or better, and must achieve an average grade of at least 60 percent on the assignments. Your cumulative course grade will be based on the following assessment.

Assessment Weight
Discussions (4) 16%
Case Analysis and Discussions (4) 24%
Numerical Assignments 20%
Final Assignment 40%
Total 100%

Course Materials


  • Heizer, J., & Render, B. (2013). Operations management (11th Edition). Upper Saddle River, NJ: Pearson.

Other Materials

The remainder of the learning materials for COMP 505 are delivered through Athabasca University's learning management system (LMS), Moodle. Online course materials include discussion forums, learning materials, and assignments. Assignments will be submitted online.

  1. Computer Science 505 Study Guide
  2. Detailed descriptions of the requirements for the individual tutor-marked assignments
  3. A course evaluation form
  4. Textbook's associated online MyOMlab learning tools.

Course Workload

This course schedule is based on working approximately 15 hours per week, so this would best translate into (per week): Readings (12hrs) / Synthesis and/or exercises (3 hrs)

Special Course Features

Computer Science 505 is offered by computer mediated communications (CMC) mode, and can be completed at the student's workplace or home.

Special Note

Students registered in this course will NOT be allowed to take an extension due to the nature of the course activities.

Athabasca University reserves the right to amend course outlines occasionally and without notice. Courses offered by other delivery methods may vary from their individualized-study counterparts.

Opened in Revision 2, October 25, 2010.

Updated January 14 2016 by Student & Academic Services