Operations Management in Information Systems (Revision 3)
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Faculty: Faculty of Science and Technology
Instructor: Myron Gordon
This course introduces students to the tools, processes, and concepts of operations management and their relevance to IT professionals.
‘Operations’ refers to most of the activities performed by people in an organization, whether the organization delivers services or creates products. The effective management of operations, through the application of tools and processes to develop competitive strategies, is critical to organizational success. IT professionals are usually involved in the creation of services meant to facilitate operations management goals, thus an understanding of this topic is important, particularly in view of globalization.
The course objectives are:
- define the meaning, scope, and importance of operations management
- identify the concepts, strategies, and processes relevant to operations management
- apply the tools and models used in operations management
The COMP505 learning outcomes are:
- understand the project management process
- learn how to use statistical tools for forecasting and designing operations
- gain detailed knowledge about the issues and steps in operations planning, implementation, and maintenance.
- Unit 1 Introduction to Operations Management
- Unit 2 Project Management
- Unit 3 Forecasting
- Unit 4 Product and Service Creation and Quality Assurance
- Unit 5 Process and Capacity
- Unit 6 Location, Layout, and Transportation Models
- Unit 7 Supply Chain Management and Sustainability
- Unit 8 Inventory Management and Waiting-Line Models
- Unit 9 Aggregate Planning
- Unit 10 Materials Requirement Planning and ERP
- Unit 11 Short-Term Scheduling, JIT and Lean Operations
- Unit 12 Maintenance and Reliability
In order to receive credit for COMP 505, you must achieve a cumulative course grade of "B-" (70 percent) or better, and must achieve an average grade of at least 60 percent on the assignments. Your cumulative course grade will be based on the following assessment.
|Case Analysis and Discussions (4)||24%|
- Heizer, J., & Render, B. (2013). Operations management (11th Edition). Upper Saddle River, NJ: Pearson.
A print version of the eText can sometimes be purchased from the publisher through a direct-to-student link provided on the course website; you can also acquire the textbook on your own if you wish.
The remainder of the learning materials for COMP 505 are delivered through Athabasca University's learning management system (LMS), Moodle. Online course materials include discussion forums, learning materials, and assignments. Assignments will be submitted online.
- Computer Science 505 Study Guide
- Detailed descriptions of the requirements for the individual tutor-marked assignments
- A course evaluation form
- Textbook's associated online MyOMlab learning tools.
This course schedule is based on working approximately 15 hours per week, so this would best translate into (per week): Readings (12hrs) / Synthesis and/or exercises (3 hrs)
Special Course Features
Computer Science 505 is offered by computer mediated communications (CMC) mode, and can be completed at the student's workplace or home.
Students registered in this course will NOT be allowed to take an extension due to the nature of the course activities.
Athabasca University reserves the right to amend course outlines occasionally and without notice. Courses offered by other delivery methods may vary from their individualized-study counterparts.
Opened in Revision 3, December 22, 2015.
View previous syllabus
Updated November 21 2017 by Student & Academic Services