Computer Science (COMP) 505

Operations Management in Information Systems (Revision 3)

COMP 505
**Note:  This is a graduate level course and students need to apply and be approved to one of the graduate programs or as a non-program School of Computing and Information Systems graduate student in order to take this course.  Minimum admission requirements must be met.  Undergraduate students who do not meet admission requirements will not normally be permitted to take this course.


This course introduces students to the tools, processes, and concepts of operations management and their relevance to IT professionals.

‘Operations’ refers to most of the activities performed by people in an organization, whether the organization delivers services or creates products. The effective management of operations, through the application of tools and processes to develop competitive strategies, is critical to organizational success. IT professionals are usually involved in the creation of services meant to facilitate operations management goals, thus an understanding of this topic is important, particularly in view of globalization.

Course Objectives

The course objectives are:

  • define the meaning, scope, and importance of operations management
  • identify the concepts, strategies, and processes relevant to operations management
  • apply the tools and models used in operations management


  • Unit 1 Introduction to Operations Management
  • Unit 2 Project Management
  • Unit 3 Forecasting
  • Unit 4 Product and Service Creation and Quality Assurance
  • Unit 5 Process and Capacity
  • Unit 6 Location, Layout, and Transportation Models
  • Unit 7 Supply Chain Management and Sustainability
  • Unit 8 Inventory Management and Waiting-Line Models
  • Unit 9 Aggregate Planning
  • Unit 10 Materials Requirement Planning and ERP
  • Unit 11 Short-Term Scheduling, JIT and Lean Operations
  • Unit 12 Maintenance and Reliability

Learning Outcomes

The COMP505 learning outcomes are:

  • understand the project management process
  • learn how to use statistical tools for forecasting and designing operations
  • gain detailed knowledge about the issues and steps in operations planning, implementation, and maintenance.


In order to receive credit for COMP 505, you must achieve a cumulative course grade of "B-" (70 percent) or better, and must achieve an average grade of at least 60 percent on the assignments. Your cumulative course grade will be based on the following assessment.

Assessment Weight
Discussions (4) 16%
Case Analysis and Discussions (4) 24%
Numerical Assignments 20%
Final Assignment 40%
Total 100%

Course Materials


Registration in this course includes an electronic textbook. For more information on electronic textbooks, please refer to our eText Initiative site.

Heizer, J., & Render, B. (2013). Operations management (11th Edition). Upper Saddle River, NJ: Pearson.

A print version of the eText may be available for purchase from the publisher through a direct-to-student link provided on the course website; you can also acquire the textbook on your own if you wish.

Other Resources

The remainder of the learning materials for COMP 505 are delivered through Athabasca University's learning management system (LMS), Moodle. Online course materials include discussion forums, learning materials, and assignments. Assignments will be submitted online.

  1. Computer Science 505 Study Guide
  2. Detailed descriptions of the requirements for the individual tutor-marked assignments
  3. A course evaluation form
  4. Textbook's associated online MyOMlab learning tools.

Course Workload

This course schedule is based on working approximately 15 hours per week, so this would best translate into (per week): Readings (12hrs) / Synthesis and/or exercises (3 hrs)

Special Course Features

Computer Science 505 is offered by computer mediated communications (CMC) mode, and can be completed at the student's workplace or home.

Special Note

Students registered in this course will NOT be allowed to take an extension due to the nature of the course activities.

Athabasca University reserves the right to amend course outlines occasionally and without notice. Courses offered by other delivery methods may vary from their individualized-study counterparts.

Opened in Revision 3, December 22, 2015.

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