Business Technology Management Administration (BTMA) 445

Overview

The objective of Business Process Management (BTMA) 445 is to discuss how business processes can be managed, analyzed, redesigned, and improved by knowledge-based change. Managing business processes and making changes based on science and experience is necessary for every organization, whether profit or non-profit, for maximizing results while minimizing effort and protecting the environment.

Outline

• Lesson 1: Business Process Change
• Lesson 2: Strategy, Value Chains, Business Initiatives, and Competitive Advantage
• Lesson 3: Understanding the Enterprise
• Lesson 4: Measuring Process Performance
• Lesson 5: Process Management
• Lesson 6: An Executive-Level Business Process Management Group
• Lesson 7: Understanding and Scoping Process Problems
• Lesson 8: Modeling Business Processes
• Lesson 9: Modeling Activities
• Lesson 10: Managing and Measuring a Specific Business Process
• Lesson 11: Incremental Improvement with Lean and Six Sigma

Evaluation

To receive credit for BTMA 445, you must achieve a mark of at least D (50 percent) on the Final Examination and a composite course mark of at least a D (50 percent). The composite mark is weighted as follows:

To learn more about assignments and examinations, please refer to Athabasca University's online Calendar.

The midterm and final examinations for this course must be taken online with an AU-approved exam invigilator at an approved invigilation centre. It is your responsibility to ensure your chosen invigilation centre can accommodate online exams. For a list of invigilators who can accommodate online exams, visit the Exam Invigilation Network.

Course Materials

Textbook

Registration in this course includes a print textbook.

Other Resources

All other learning resources will be available online.

Challenge for Credit Overview

The Challenge for Credit process allows you to demonstrate that you have acquired a command of the general subject matter, knowledge, intellectual and/or other skills that would normally be found in a university-level course.

Full information about Challenge for Credit can be found in the Undergraduate Calendar.

Challenge Evaluation

To receive credit for the BTMA 445 challenge registration, you must achieve a grade of at least D (50 percent) on the examination.

Online Exam

Undergraduate Challenge for Credit Course Registration Form

• Challenge for Credit Form