The objective of Business Process Management (BTMA) 445 is to discuss how business processes can be managed, analyzed, redesigned, and improved by knowledge-based change. Managing business processes and making changes based on science and experience is necessary for every organization, whether profit or non-profit, for maximizing results while minimizing effort and protecting the environment.
Outline
Lesson 1: Business Process Change
Lesson 2: Strategy, Value Chains, Business Initiatives, and Competitive Advantage
Lesson 3: Understanding the Enterprise
Lesson 4: Measuring Process Performance
Lesson 5: Process Management
Lesson 6: An Executive-Level Business Process Management Group
Lesson 7: Understanding and Scoping Process Problems
Lesson 8: Modeling Business Processes
Lesson 9: Modeling Activities
Lesson 10: Managing and Measuring a Specific Business Process
Lesson 11: Incremental Improvement with Lean and Six Sigma
Evaluation
To receive credit for BTMA 445, you must achieve a mark of at least D (50 percent) on the Final Examination and a composite course mark of at least a D (50 percent). The composite mark is weighted as follows:
Activity
Weight
Assignment 1: Enterprise Resource Planning Analysis Paper
15%
Midterm Examination
20%
Assignment 2: Business Process Redesign Project
30%
Final Examination
25%
Peer Learning Forum Participation
10%
Total
100%
The midterm and final examinations for this course must be taken online with an AU-approved exam invigilator at an approved invigilation centre. It is your responsibility to ensure your chosen invigilation centre can accommodate online exams. For a list of invigilators who can accommodate online exams, visit the Exam Invigilation Network.
To learn more about assignments and examinations, please refer to Athabasca University's online Calendar.
Materials
Harmon, P. (2019). Business process change: A business process management guide for managers and process professionals (4th ed.). Cambridge, MA: Elsevier. ISBN: 9780128158470 (Print)
Other Resources
All other learning resources will be available online.
Challenge for credit
Overview
The Challenge for credit process allows you to demonstrate that you have acquired a command of the general subject matter, knowledge, intellectual and/or other skills that would normally be found in a university-level course.
Full information about Challenge for credit can be found in the Undergraduate Calendar.
Evaluation
To receive credit for the BTMA 445 challenge registration, you must achieve a grade of at least D (50 percent) on the examination.
Athabasca University reserves the right to amend course outlines occasionally and without notice. Courses offered by other delivery methods may vary from their individualized study counterparts.
Opened in Revision 1, January 10, 2020
Updated February 3, 2022, by Student & Academic Services