Administration (ADMN) 233

Writing in Organizations (Revision 11)

ADMN 233 Writing in Organizations

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Delivery Mode: Individualized study online (with eTextbook)

Credits: 3

Area of Study: Applied Studies
(Business and Administrative Studies)

Prerequisite: None. ENGL 189 is recommended for ESL students. Students should be confident of their ability to write university-level English. Anyone in doubt may seek the advice of the course professor.

Faculty: Faculty of Business

ADMN 233 has a Challenge for Credit option.

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ADMN 233 is a course for students who wish to improve their written communication as it applies to the workplace. Writing in an organization is similar to other types of writing in that it is a creative process and a communicative act. Writing in organizations involves a problem-solving process requiring that one analyze situations, make decisions, and inform others of those decisions.

When you complete this course, you should be able to

  • write correspondence for a business reader by keeping in mind your institution’s needs.
  • apply a systematic process to plan, organize, and revise business messages.
  • write routine messages that answer a reader's specific needs and that conform to established rules of writing. Such messages include e-mail messages, memos, and faxes.
  • write more demanding messages such as routine letters and goodwill messages, persuasive and sales messages, and negative (bad news) messages.
  • plan and prepare to write complex messages such as business reports and proposals and formal reports.


Section 1: The 3-x-3 Writing Process

  • Analyze, Anticipate, Adapt
  • Research, Organize, Compose
  • Revise, Proofread, Evaluate

Section 2: Business Correspondence

  • Routine E-Mail Messages and Memos
  • Routine Letters and Goodwill Messages
  • Persuasive and Sales Messages
  • Negative Messages

Section 3: Reports and Proposals

  • Preparing to Write Business Reports
  • Organizing and Writing Typical Business Reports


In ADMN 233, you are to complete a diagnostic writing assessment (Assignment 1), three more assignments, nine quizzes, and a final examination. To receive credit for ADMN 233, you must achieve a grade of at least D (50 percent) on the final examination and a minimum overall course grade of D (50 percent). The following table summarizes the evaluation activities for ADMN 233

Activity Weighting
9 Quizzes (1% each) 9%
Assign 1 (Diagnostic Writing Assessment) 6%
Assignment 2 15%
Assignment 3 20%
Assignment 4 20%
Final Exam 30%
Total 100%

To learn more about assignments and examinations, please refer to Athabasca University's online Calendar.

Note: The final examination for this course must be taken online at an invigilated location. It is your responsibility to ensure a computer with an Internet connection and a current web browser is available for your use at the invigilation centre.

Course Materials


Registration in this course includes an electronic textbook. For more information on electronic textbooks, please refer to our eText Initiative site.

Guffey, M. E., Rhodes, K., & Rogin, P. (2010). Business communication: Process and product (3rd brief Can. ed.). Toronto, ON: Nelson Education Ltd. ISBN 0-17-650046-4

A print version of the eText can sometimes be purchased from the publisher through a direct-to-student link provided on the course website; you can also acquire the textbook on your own if you wish.

Other Resources

All other learning resources will be available online.

Challenge for Credit Course Overview

The Challenge for Credit process allows students to demonstrate that they have acquired a command of the general subject matter, knowledge, and intellectual and/or other skills that would normally be found in a university level course.

Full information for the Challenge for Credit can be found in the Undergraduate Calendar.

Challenge Evaluation

To receive credit for the ADMN 233 challenge registration, you must achieve a grade of at least D (50 per cent) on the examination.

Online Exam

Undergraduate Challenge for Credit Course Registration Form

Athabasca University reserves the right to amend course outlines occasionally and without notice. Courses offered by other delivery methods may vary from their individualized-study counterparts.

Opened in Revision 11, December 3, 2013.

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Updated April 03 2019 by Student & Academic Services