Ask a Question
Get real-time answers to common questions about AU, including fees, admissions, courses, programs, transcripts, and exams.
Ask in the form of a question, such as "When do your courses start?"
Our closest match to your question:
Athabasca University’s Information Centre provides a single point of contact for all student inquiries.
Due to the impact of Covid-19, Athabasca University is unable to provide service by telephone until further notice. We encourage students to use AskAU for access to frequently asked questions. The AskAU system also provides the option to submit a service request form.
Links to contact information for specific offices and services can be found on the Administrative Offices & Services page of our website.
AS WE ARE CURRENTLY RECEIVING A HIGH VOLUME OF INQUIRIES AND ARE RESPONDING WITHIN 5-7 BUSINESS DAYS, PLEASE CHECK THE RESOURCES BELOW BEFORE CONTACTING US, AS YOU WILL FIND ANSWERS TO MANY OF THE FAQ's