Contact AU

Have a question? Ask AU!

We have developed an extensive knowledge base called AskAU. This valuable resource is accessible round the clock, 24/7, assisting with common questions. Whether you need guidance on admission procedures, course selection, program requirements, or any other topic related to Athabasca University, AskAU is here to provide the answers you seek.

We're here to help.

You can contact us during business hours 9 a.m. to 4 p.m. (Mountain). It is currently (Mountain).

Call us

1-780-675-6100 (international) or

1-800-788-9041 (toll-free in Canada/US)

Monday to Friday
9 a.m. to 4 p.m.

Help and support

Looking for specific information? AU offers a variety of online student support services to assist you.

Find out who to contact

Faculty of Business
Student Support Centre
Faculty of Science and Technology
Student Success Centre
Technical Services Call Centre
Monday to Thursday
8:30 a.m. to 8:30 p.m.

8:30 a.m. to 4:30 p.m.

10 a.m. to 4 p.m.
Monday to Friday
8:30 a.m. to 4:30 p.m.
Monday to Friday
8:30 a.m. to 4:30 p.m.
1-780-675-6189 (international) or 1-800-468-6531 1-780-675-6401 (international) or 1-855-362-2870 1-780-675-6100 (international) or 1-800-788-9041

Mailing address

Athabasca University
1 University Drive
Athabasca, AB T9S 3A3
More info

Send us a request

The Athabasca University Information Centre team members are dedicated to answering your questions and providing assistance.


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The personal information collected on this form will be used for the purpose of processing requests, creating student records and for generating market research statistics. This personal information is being collected under the authority of section 33(c) of the Alberta Freedom of Information and Protection of Privacy Act. If you have any questions about the collection and use of this information, contact FOIP Policy Coordinator Athabasca University, Athabasca University, 1 University Drive, Athabasca, AB Canada T9S 3A3. Telephone: 780-675-6111.

Thinking about studying with us?

We've compiled the most important things you need to know about Athabasca University into this handy viewbook. Learn about everything from the benefits of studying online to convocating from an online university.

Updated January 09, 2024 by Digital & Web Operations (