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COVID-19: Important information for AU Learners and Team Members.
Next Undergrad Deadline: Register by April 10th to start on May 1stApply Online
AU support services are available Mon to Fri from 8:30 a.m. to 4:30 p.m. (MST). It is now 12:44 pm (MST). See important calendar dates
Due to the COVID-19 pandemic, AU has temporarily closed telephone services.
Office Hours at all locations:Mon to Fri from 8:30 a.m. – 4:30 p.m (MST)
Get real-time answers to common questions about AU, including fees, admissions, courses, programs, transcripts, and exams.
Ask in the form of a question, such as "When do your courses start?"
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Generally, your unofficial final grades can be viewed in your Gradebook on myAU ten business days after AU receives your last assignment or exam, as per AU's service standards.
The timeframe for an official grade to be posted in your student record can vary significantly during peak times and depending on factors such as whether you choose to write a supplemental exam.
Final or course composite grades cannot be computed until all course requirements have been completed and marked.
If a transcript is required, students can request their transcript be sent by courier, rather than regular mail, at their own expense.
We recommended that exams be written and assignments submitted 4 to 6 weeks before the date for which the final grade is required.
See more: How fast can I complete a course?
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The personal information collected on this form will be used for the purpose of processing requests, creating student records and for generating market research statistics. This personal information is being collected under the authority of section 33(c) of the Alberta Freedom of Information and Protection of Privacy Act. If you have any questions about the collection and use of this information, contact FOIP Policy Coordinator Athabasca University, Athabasca University, 1 University Drive, Athabasca, AB Canada T9S 3A3. Telephone: 780-675-6111.
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