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Get real-time answers to common questions about AU, including fees, admissions, courses, programs, transcripts, and exams.
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- How do I get information on my file?
- How do I request a transcript?
- How do I view my grades online?
- Where can I get a letter grade for my course?
- How do I get a student ID card?
- How long will it take for me to receive my final grades?
- What is my Grade Point Average?
- What is the failing grade?
- What mark will I get if I withdraw or do not complete the course?
- How do I change my student information?
- How do I apply to Athabasca University?
- How do I transfer credit?
- What are your admission requirements?
- Can I enroll regardless of my educational history?
- Can I receive credit for Prior Learning?
- Can I take courses if I am not enrolled in a program?
- Do I always need to send in my transcripts?
- How do I get permission to take a course at another university?
- What is the difference between a 3 year and a 4 year degree?
- What is the difference between a certificate and a degree?
- Do you provide advice on course and program planning?
- What is the difference between a course and a program?
- How many years does it take to complete a program?
- Do you have a glossary of terms?
- Does AU offer honours degrees?
- Can I take a double major?
- What is a non credit or zero credit course?
- What is DegreeWorks?
- My program regulations have changed, which regulations are applicable to me?
- How do I get information on my file?
- Where do I find my course home page?
- How long does it take to complete a course?
- How do I know if I have the prerequisite for a course?
- Do I need a computer to do your courses?
- Do you offer high school courses?
- Do you offer online courses?
- How fast can I complete a course?
- In what languages are your courses offered?
- What is Moodle?
- Where can I get my schedule of courses?
- Where can I write my exam?
- When can I write my exam?
- How do I request an exam?
- How do I write an online exam?
- How long does it take to write an exam?
- Are there any costs for writing exams?
- Do you have sample exams?
- How do I request a Challenge For Credit exam?
- What can I do if I cannot write my exam?
- What is an exam invigilator?
- What are your fees?
- How much does a program cost?
- How can I pay my fees?
- How do I make a payment by E-Transfer?
- I don't see my bank listed for Interac options. What should I do?
- Are AU fees higher than other institutions?
- What is a convenience charge?
- Where is the convenience charge going?
- What is the fine print for the convenience charge?
- How can learners avoid the convenience charge?
- Why do students living outside of Alberta pay higher fees?
- Can I get a student loan to take Athabasca University courses?
- Can I get student aid if I am studying part-time?
- Do you offer scholarships or awards?
- Do I need to be enrolled in a program to get a student loan?
- Are international students eligible for financial assistance?
- What constitutes graduate full-time and part-time status?
- What constitutes undergraduate full-time and part-time status?
- How does AU know I am getting a student loan?
- Can I get OSAP funding to take AU courses?
- How does AU give OSAP my program information?
- I have submitted a Student Financial Aid Course Registration Plan and applied for financial aid by the deadline, how do I get my student loan funds?
- If my student loan is approved earlier than my planned start date, can I get started sooner?
- How do I register for a second semester of funded registrations?
- Can I complete a degree online?
- Do you have any graduate programs?
- How do I change my program?
- Is there a time limit for completing a degree?
- What minors does Athabasca University offer?
- Do you have a Nursing program?
- Do you offer a Bachelor of Education, Teacher's Aide, or Assistant program?
- Do you offer a Master of Arts?
- How can I convert my 3 year AU degree to a 4 year degree?
- What is residency?
- How do I register for a course?
- When do your courses start?
- Where can I register?
- Am I eligible for a course refund?
- Do I need an ID number to register online?
- Do you have a deadline for registrations?
- How do I redo a course?
- Can I request an extension?
- Can I change the course I am enrolled in to another course?
- Can I get credit for a course by challenging it?
- How do I log in to myAU?
- How do I reset my password?
- Do all AU students get an email address?
- Who can I contact for computer help?
- What are your computer requirements?
- What kind of an ISP provider do I need?
- Who can I contact if I am having problems with your online forms?
- Are your web forms secure?
- What do I do if I find a broken link on your website?
- What is an unrecognized person or user?
Updated October 20, 2023 by Digital & Web Operations (web_services@athabascau.ca)