Leadership Development (LMOC) 551

Leading People Through Organizational Change

Delivery Mode: Online

Credits: 1

Prerequisites: None

Faculty: Faculty of Business

Program: Leadership and Management Development

Course Overview

Leading and managing organizational change has become an essential knowledge base and skill set required in both public- and private-sector organizations. Not only must leaders and managers deal with the technical, process, and operational aspects of change, but they must also understand the psychology or human side of change as they engage others in change initiatives. This can be daunting.

In this course, learners are challenged to consider different aspects of the change experience from both the management and non-management points of view. Participants enter an interactive multimedia simulation where they develop and apply new knowledge to hone leadership and change-management skills. At its core, the simulation brings to life the impacts of specific decisions and outcomes during an organizational change. Participants gain knowledge, practice skills, and gain deeper understanding through experience.

Course Objectives

The Change Simulation

Since 1997, a private company, ExperiencePoint, has been creating simulation learning experiences that deliver the knowledge and skills necessary for improving personal performance and building organizational success. This course uses a Web-based simulation from ExperiencePoint called ExperienceChange.

Participants prepare to enter the ExperienceChange simulation by discussing the many drivers forcing organizations to adapt and change. In the simulation, they work through decisions surrounding change, build change teams, plan the implementation, and consider many relevant elements in relation to communications, power, politics, and resistance. The simulation provides a safe environment in which to experiment with various scenarios and to practice new knowledge and skills. Learners then apply what they have learned to their organization’s current challenges for the purpose of building a meaningful change plan for their work unit. The final lesson connects participants’ ideas with the issues most current and relevant to their organization.

After ExperienceChange, participants will be able to

  • identify the forces for and against change
  • use a best practices model to plan for a change
  • implement change confidently
  • deal with the inevitable surprises that accompany change

Throughout this course, participants will

  • develop a greater awareness of why organizations change and the roles of leaders and managers within the process
  • identify the forces for and against change
  • examine how organizations work through the change process
  • experience decision making for change in a simulated environment
  • make sense of and draw relevant insights from the simulated change experience
  • use a best practices model to plan for a change
  • apply new knowledge and skills in practice: create a new change plan for use at their home workplaces

Student Evaluation

Students are graded on their participation in the assigned simulation and online discussions throughout. This portion of the grade is worth 40%. Students will also complete a final report dealing with a change management plan as outlined above, worth 60% of course grade. Students must pass both participation and final report assigned to successfully pass the course. The course weight is equivalent to 1 credit hour at the master’s level.

Athabasca University reserves the right to amend course outlines occasionally and without notice. Courses offered by other delivery methods may vary from their individualized-study counterparts.