Leadership Development (LBSC) 577

Operations Balanced Scorecards

Delivery Mode: Online

Credits: 1

Prerequisites: None

Faculty: Faculty of Business

Program: Leadership and Management Development

Course Overview

This course begins by covering how corporate strategy and operations strategy are linked and what this means for an organization. It will introduce the Balanced Scorecard (BSC) as a strategic communication and implementation tool. Learners will practice modeling an operation’s strategies within the BSC utilizing strategy maps. The quantification of an operations strategy with concrete key performance indicators (KPIs) and measures will be discussed and practiced.

Athabasca University reserves the right to amend course outlines occasionally and without notice. Courses offered by other delivery methods may vary from their individualized-study counterparts.

Updated April 13 2016 by Student & Academic Services