Questions? Ask AU
Get real-time answers to common questions about AU, including fees, admissions, courses, programs, transcripts, and exams.
Ask in the form of a question, such as “When do your courses start?”
Call Us
1-800-788-9041 (Toll free in Canada and US)
1-780-675-6100 (International)
The Information Centre is available to assist you from 8:00 am to 5:00 pm MST, Monday to Friday (closed statutory holidays).
In Athabasca, it is now 9:45 am Mountain Time.
Main Campus Mailing Address
Athabasca University
1 University Drive
Athabasca, AB
T9S 3A3
Canada
Fax: 780-675-6437
Who to Contact - Request Assistance
Looking for specific information? AU offers a variety of online student support services to assist you – find out who to contact.
Computing Services IT Help Desk
For help with AU email, system or course access, or MyAU technical issues, contact the Computing Services IT Help Desk.
Directories
- A-Z Index
- Course Co-ordinator / Assistant Listing
- Department & Centre List
- Find a Person - Phone and Email Search
- Student Services
- Staff Directory
Updated January 14, 2013
Top Questions
- When do your courses start?
- What are your fees?
- How do I transfer credit?
- How long does it take to complete a course?
- What are your admission requirements?
- Can I receive credit for Prior Learning?
- What is the difference between PLAR and transfer credits?
- How do I request a transcript?
- How fast can I complete a course?
- How do I register for a course?
Locations
- AU Athabasca
- AU Edmonton
- AU Calgary
- Centre for Innovative Management
- AU Learning Link (University of Alberta)