E-letters
Choosing electronic letters as the delivery method
E-letters do not arrive via email. An email notification will be sent to your preferred email account on file when a new e-letter is available. You are required to access these letters online in the myAU student portal.
E-letters are a convenient and timely way to access your letters. Printed letters are no longer mailed to students. We recommend that you save all e-letters to your PC because e-letters will only be available online six months after they have been created. Not all letters are available in your myAU portal, these letters will be autogenerated by email to your preferred email address.
Frequently asked questions
E-letters are electronic letters available online to undergraduate students.
E-letters are only available to undergraduate students. We hope to provide e-letters to graduate students in the future.
Yes, you will receive an email notification that you have e-letters to view. E-letters are accessible online by logging into the myAU student portal or through the Office of the Registrar Online Services (OROS).
Your e-letters will be accessible for six months. Therefore, we recommend that you save all your letters to your PC.
You can access and download your e-letter in your myAU portal. Your e-letter is available there for 6 months, or contact Enrolment Services for other options.
Your original course registration letter will always show the original contract date. An extension letter will be available to you to confirm your request for a course extension. The extension letter will indicate your new contract date.
Letters available through e-letters
This feature allows you to view certain letters in your myAU portal. You will be able to view, save, and/or print the following letters:
Admission
This letter confirms that you have been admitted to Athabasca University. Please note that there are several different types of admission letters. Not all admission letters will be available online, and these letters will be emailed to you.
Registration
This letter confirms that your registration request has been processed.
Re-registration
This letter confirms that you have been registered in a course in which you were previously registered.
Tutor
This letter introduces and provides contact information for the tutor of your course.
Withdrawal
This letter confirms that your withdrawal from a course has been processed.
Extension
This letter confirms that your request for a course extension has been processed.
Examination
This letter confirms your request for an examination has been processed.
Final grade
This letter confirms your final grade for a course.
If you have any questions, concerns or comments, or are experiencing any difficulties with accessing e-letters, please contact us.