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    Our Support Services site is a one-stop source for learners to get the assistance they need.

    Visit Support Services

    All hours of operation listed below are in Mountain Time, where it is currently 2:30 a.m. . We encourage students to visit Student Support Services for assistance. Call us at 1-780-675-6100 (international) or 1-800-788-9041 (toll-free in Canada/US).

    The AU Service Centre is here to help. Our phone service hours are:

    • Monday, Wednesday, and Friday: 8:30 a.m. to 4:30 p.m. (Mountain)
    • Tuesday and Thursday: 8:30 a.m. to 7:30 p.m. (Mountain)
    Open

    Phone: 1-780-675-6100 (International) or 1-800-788-9041 (toll-free in Canada/US)

    The Faculty of Business is dedicated to providing the help you need to succeed in your studies.

    • Monday, Wednesday, and Friday 8:30 a.m. – 4:30 p.m. (Mountain)
    • Tuesday and Thursday 8:30 a.m. – 7:30 p.m. (Mountain)
    Open

    Phone: 1-780-675-6100 (International) or 1-800-788-9041 (toll-free in Canada/US)

    The Faculty of Health Disciplines is dedicated to providing the help you need to succeed in your studies.

    Monday to Friday 8:30 a.m. – 4:30 p.m. (Mountain) Open

    Contact the Faculty of Health Disciplines

    The Faculty of Humanities and Social Sciences is dedicated to providing the help you need to succeed in your studies.

    Monday to Friday 8:30 a.m. – 4:30 p.m. (Mountain) Open

    Phone: 1-780-675-6100 (International) or 1-800-788-9041 (toll-free in Canada/US)

    Email: advising@athabascau.ca

    The Faculty of Science and Technology is dedicated to providing the help you need to succeed in your studies.

    • Monday, Wednesday, and Friday 8:30 a.m. – 4:30 p.m. (Mountain)
    • Tuesday and Thursday 8:30 a.m. – 7:30 p.m. (Mountain)
    Open

    Phone: 1-780-675-6100 (International) or 1-800-788-9041 (toll-free in Canada/US)

    The Faculty of Graduate Studies is dedicated to providing the help you need to succeed in your studies.

    Monday to Friday 8:30 a.m. – 4:30 p.m. (Mountain) Open

    Phone: 1-800-788-9041 ext.6821

    Having a technical issue that is holding you back? Our technical support knowledge and shared self-help resources will get you back on track.

    Monday to Friday 8:30 a.m. – 4:30 p.m. (Mountain) Open

    Phone: 1-780-675-6100 (International) or 1-800-788-9041 (toll-free in Canada/US)

    Email: helpdesk@athabascau.ca

    IT system status: More details

    AU's general service hours are Monday through Friday, 8:30 a.m. - 4:30 p.m. (Mountain).

    It is currently 2:30 a.m. (Mountain).

    Service availability may vary by department. See important calendar dates.

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    Office hours at the Athabasca University are from 8:30 a.m. to 4:30 p.m. (Mountain), Monday to Friday.

    Mailing address
    Athabasca University
    1 University Drive
    Athabasca, AB T9S 3A3
    Canada
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