eText Initiative
  • Athabasca University
  • eText Initiative
  • Student Information
  • Where to find help
  • eText Initiative - Home
  • Student Information
    • Introduction to eText
    • Important first steps
    • Disabling pop-up blockers
    • Creating a VitalSource Bookshelf® Account
    • Downloading the VitalSource Bookshelf® App
    • Downloading your eText
    • Where to find help
    • Managing Machine (Device) Activation Limits
    • Video Tutorials
    • eText technical requirements
    • Privacy
    • Frequently asked questions
  • Staff Information
    • Staff/Faculty/Tutor information
    • eText technical requirements
    • Frequently asked questions
  • eText Courses

Where to find help

If you encounter difficulties accessing or using your eText,

  • Undergraduate Faculty of Business Students should contact business-support@athabascau.ca
  • All other students should contact the Computing Services IT Help Desk

The AU VitalSource Bookshelf ® Video Tutorials page is a collection of simulations that cover a wide range of how-to issues for online, downloadable, and mobile versions of Bookshelf, including instructions on how to print pages, search, cite passages, manage notes and highlights, and use other features. There is also a transcript link below each video. Click the arrow to see a text version of the instructions covered in the video.

You can also review the eText Frequently Asked Questions and Technical Requirements.

Updated October 21, 2021 by Digital & Web Operations, University Relations (web_services@athabascau.ca)

https://www.athabascau.ca/etext-initiative/ 4ab88a710a2a3a11238f16c44a05e4db