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Technical requirements

Please contact our Helpdesk at 1-800-561-4650 or 780-488-2832 if you have any questions regarding the below information. Our technical support team will be pleased to speak directly to a representative from your IT department to help ensure you can set up your connection.

Program specific requirements

Anti-Virus Protection

In order to maintain safe functioning of your computer while participating in the program, you should have security software on your system to protect from and repair virus, spyware, and malware damage to your computer. Security software can be purchased from many retailers or online.

Office 365

Office 365 is provided to all Athabasca University students and contains free access to the MS Office suite of applications you will need during your studies. An email with instructions on how to activate your O365 student account will be sent to your personal email address upon registration. For more information, click here.

Student ID cards

Student ID cards are available to enrolled students. Click here for more information on obtaining a student ID card (you will need your student ID number).

Updated February 27, 2024 by Digital & Web Operations (