Transcript requests

A transcript is a student’s official academic record at the time of the document’s production.

If you use the Online Student Transcript Request form, the official transcript will show only the grades that have been entered in your official student record at the time the online request is submitted. Before you submit your request online, preview your transcript to ensure it accurately reflects the academic record you expect to be issued.

Most institutions or agencies require that official transcripts be sent to them directly from AU.

AU does not recognize honours list recipients on the official student record, but will indicate the following:

• current program of study and the associated total transfer credit awarded
• non-credit courses completed at AU
• grade-point average
• course names and numbers, number of credits awarded
• the final grade and corresponding 4-point grade value
• the grade points and credit hours earned for each course registration
• the term dates (year/month course(s) started)
• courses challenged for credit (noted with CH) including unsuccessful challenges
• re-registrations (noted with R) and repeated courses
• suspensions and expulsions
• graduation with distinction or great distinction.

Methods of requesting transcripts

No partial transcripts are issued, and only the student can request their own transcript. You may request your official transcript using one of the following methods:

• online request
• Transcript Request Form (PDF)
• Login to myAU using your student ID number and password. Select the "Request Transcripts" option under Student Record in the left-hand navigation menu.

Transcript requests from a student must be kept at a reasonable number. AU may follow up with students ordering an unusually high number of transcripts.

Priority transcript requests*

*Are currently not available.

Students can request (and pay) for priority transcript service in which their transcripts are sent by fax. Please note this is not available for students wanting their transcripts faxed internationally. It is also the student's responsibility to determine if the institution they are requesting their transcript be sent to accepts faxed transcripts.

Letter of Certification

A Letter of Certification is an official confirmation of information that is not included on the student's transcript. For example, a letter may be requested if no course(s) have been completed at AU.

Only the student concerned may request a Letter of Certification from AU. The request must:

1. be made in writing and bear the student’s signature and birth date or student ID number;
2. confirm the information to be included in the letter;
3. bear the full name and contact information of the letter’s recipient;
4. be emailed, faxed to 780.675.6174, or mailed; and
5. read ATTN.: Academic Records.

Information effective Sept. 1, 2021 to Aug. 31, 2022.