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COVID-19: Important information for AU Learners and Team Members.
Next Undergrad Deadline: Register by April 10th to start on May 1stApply Online
AU support services are available Mon to Fri from 8:30 a.m. to 4:30 p.m. (MST). It is now 11:46 am (MST). See important calendar dates
Due to the COVID-19 pandemic, AU has temporarily closed telephone services.
Office Hours at all locations:Mon to Fri from 8:30 a.m. – 4:30 p.m (MST)
If you need help with your course, AU’s tutors and student support centres are there. Your tutor or Student Support Centre contact information will be sent to you by e-letter in myAU.
AU’s academic advisors can help you with choosing your courses and planning your program.
The library offers help with research, citing and referencing, and writing.
The Write Site provides individual coaching, assessment and exercises to improve your writing.
Exams at AU are different. Our exams page has the information you need on requesting, writing and rescheduling exams.
Our counsellors can help you with concerns around study skills, time management, career indecision and adjusting to AU.
AU provides a number of services to help students with disabilities succeed in their studies.
When other university channels can’t provide the help you need and you’re not sure where to turn, the Ombuds Office can answer your questions or refer you to the right place.
The IT Help Desk provides online self-help for common issues and live support during business hours.
When you have a question or need a service, you should get a timely response. Our service standards let you know what to expect and who to contact if the standard isn’t met.
Updated February 07, 2019 by Web Strategy, University Relations