Ask a Question

Get real-time answers to common questions about AU, including fees, admissions, courses, programs, transcripts, and exams.

Ask in the form of a question, such as "When do your courses start?"

Our closest match to your question:

When will I receive a letter of confirmation?

Confirmation letters are sent to undergraduate students within 2 business days of the service request being processed.

There are two delivery options for confirmation letters. The default is e-letters, which are accessed through myAU. You can also request print letters to be sent in the mail, by selecting that option within myAU and paying a small fee.

For more information, contact the Information Centre.

Updated by Web Services - Advancement