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When will I receive a confirmation letter?

Confirmation letters are sent to undergraduate students within 2 business days of the service request being processed.

There are two delivery options for confirmation letters. The default is e-letters, which are accessed through myAU. You can also request print letters to be sent in the mail, by selecting that option within myAU and paying a small fee.

For more information, contact the Information Centre.

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The personal information collected on this form will be used for the purpose of processing requests, creating student records and for generating market research statistics. This personal information is being collected under the authority of section 33(c) of the Alberta Freedom of Information and Protection of Privacy Act. If you have any questions about the collection and use of this information, contact FOIP Policy Coordinator Athabasca University, Athabasca University, 1 University Drive, Athabasca, AB Canada T9S 3A3. Telephone: 780-675-6111.