Ask a Question

Get real-time answers to common questions about AU, including fees, admissions, courses, programs, transcripts, and exams.

Ask in the form of a question, such as "When do your courses start?"

Our closest match to your question:

What is your phone number?

Athabasca University’s Information Centre provides a single point of contact for all student inquiries.

Due to the impact of Covid-19, Athabasca University is unable to provide service by telephone until further notice. We encourage students to use AskAU for access to frequently asked questions. The AskAU system also provides the option to submit a service request form.

Links to contact information for specific offices and services can be found on the Administrative Offices & Services page of our website.

Not finding your answer? Contact Us.

AU students are encouraged to use the email address noted on their student record.

* What can we help you with?

The personal information collected on this form will be used for the purpose of processing requests, creating student records and for generating market research statistics. This personal information is being collected under the authority of section 33(c) of the Alberta Freedom of Information and Protection of Privacy Act. If you have any questions about the collection and use of this information, contact FOIP Policy Coordinator Athabasca University, Athabasca University, 1 University Drive, Athabasca, AB Canada T9S 3A3. Telephone: 780-675-6111.