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What can I do if I cannot write my exam?

The following information is based on AU policy and procedure. Please check COVID-19 for additional details.

If you cannot write your exam on the requested date, you may reschedule your exam up to 10 business days after your original write date, as long as the invigilator can supervise at that time.

To reschedule your exam, contact the institution where you are writing. If you are writing at an alternate exam invigilation site, please contact them directly for information about rescheduling or exam and any applicable fees.

For students writing at AU Calgary or Edmonton, there is a non-refundable exam rebooking fee. Exam Services for AU Calgary or Edmonton can be reached at 1-800-788-9041 or online.

If you need to reschedule your exam to a write date more than 10 business days later, your original exam will be returned unwritten. You will need to submit a new exam request, and pay a multiple exam fee.

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