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How do I reset my password?

Changing your password

  1. Login to myAU.
  2. On the "Student Home" tab, scroll down to Manage Your Student Record.
  3. Click on "Change Your Password."
  4. Enter your current and new passwords.
  5. Enter the response for your challenge question.
  6. Click "Submit" to complete your changes

Forgotten passwords

Reset your password using the password change utility. You will need to enter your Student ID, name and birth date.

Your Student ID can be retrieved by calling the Information Center at 1-800-788-9041 or 1-780-675-6100 (outside North America).

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The personal information collected on this form will be used for the purpose of processing requests, creating student records and for generating market research statistics. This personal information is being collected under the authority of section 33(c) of the Alberta Freedom of Information and Protection of Privacy Act. If you have any questions about the collection and use of this information, contact FOIP Policy Coordinator Athabasca University, Athabasca University, 1 University Drive, Athabasca, AB Canada T9S 3A3. Telephone: 780-675-6111.