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How do I request library materials?

Athabasca University students can borrow materials from the library in person or request materials by email (, phone, fax, mail or through the library catalogue online. Information about requesting materials online can be found in our Library Catalogue Tutorial.

AU students have 24-hour access to the Library Information Desk. When the Library is closed, requests for services can be left on voicemail or sent by fax or e-mail. Library staff acknowledges all requests within 24 hours or on the next business day.

Materials are normally mailed to your home address, with an appropriate return card included for return of the materials to the AU Library.

When Requesting Library Materials…

  • Provide your name, student ID number, daytime phone number, course name and number, fax number, and/or email address, if appropriate.
  • Clearly identify the specific materials you require or provide a description of the subject matter and your question(s).

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The personal information collected on this form will be used for the purpose of processing requests, creating student records and for generating market research statistics. This personal information is being collected under the authority of section 33(c) of the Alberta Freedom of Information and Protection of Privacy Act. If you have any questions about the collection and use of this information, contact FOIP Policy Coordinator Athabasca University, Athabasca University, 1 University Drive, Athabasca, AB Canada T9S 3A3. Telephone: 780-675-6111.