Ask a Question
Get real-time answers to common questions about AU, including fees, admissions, courses, programs, transcripts, and exams.
Ask in the form of a question, such as "When do your courses start?"
Our closest match to your question:
- Go to my.athabascau.ca, or click the "MyAU" link at the top of most pages of the AU website.
- Click the “Log-in” button (if you are already logged in, this button will not be displayed).
- Enter your student ID and password. If this is the first time you are logging in to MyAU, your password will be your birth date in YYYYMMDD format (for example, July 23, 1986 would be 19860723). You will then be prompted to reset your password.
- If you have logged in to MyAU before or have successfully reset your password, your MyAU home page will be displayed.
Lost Student ID
If you have forgotten or lost your student ID number, contact the Information Centre at 1-800-788-9041.
If you have forgotten or misplaced your password, you can reset it by clicking the "Reset your password" link on the myAU login page. If you continue to have difficulty logging in and cannot reset your password, contact the Information Centre.
Other MyAU Help
More information: MyAU Help Page.
AS WE ARE CURRENTLY RECEIVING A HIGH VOLUME OF INQUIRIES AND ARE RESPONDING WITHIN 5-7 BUSINESS DAYS, PLEASE CHECK THE RESOURCES BELOW BEFORE CONTACTING US, AS YOU WILL FIND ANSWERS TO MANY OF THE FAQ's