Ask AU

Get real-time answers to common questions about AU, including fees, admissions, courses, programs, transcripts, and exams.

Ask in the form of a question, such as "When do your courses start?"

Our closest match to your question:

How do I get information on my file?

All of Athabasca University's undergraduate services, as well as your personal information, can be accessed online through myAU, by logging in with your AU Student / User ID and password.

See more: How do I login to myAU?

Information and services available through myAU include

  • registering for a course
  • requesting a transcript
  • viewing the courses you are registered in
  • checking admission status / course availability or grades
  • updating your password 
  • withdrawing from a course
  • requesting an extension / exam
  • changing your program
  • viewing /modifying your personal information
  • obtaining T2202A Information
  • downloading Athabasca University forms

Lost Student ID

If you have forgotten or lost your student ID number, call the Information Centre at 1-800-788-9041.

Related Questions

You may also be interested in:

Explore Questions by Topic

Not finding your answer? Contact us.

For a thorough response, please provide these additional details:

AU students are encouraged to use the email address noted on their student record:

* What can we help you with?

The personal information collected on this form will be used for the purpose of processing requests, creating student records and for generating market research statistics. This personal information is being collected under the authority of section 33(c) of the Alberta Freedom of Information and Protection of Privacy Act. If you have any questions about the collection and use of this information, contact FOIP Policy Coordinator Athabasca University, Athabasca University, 1 University Drive, Athabasca, AB Canada T9S 3A3. Telephone: 780-675-6111.