MA
Current courses
Dr. Mark Alpern
MA
Dr. Mark Alpern
Academic Coach
Contact information
Email: mark.alpern@athabascau.ca
Phone:
Dr. Mark Alpern has been an Academic Coach at Athabasca University since 2001. Dr. Alpern is a Business Strategist and Customer Experience professional, Executive Consultant and Educator in business strategy, project management, and information technology strategy. Dr. Alpern is an active researcher in digital transformation in the public sector (e.g., e-government) as well as in workforce and capacity management in omni-channel contact centres. Dr. Alpern enjoys working closely with his students, which number in the 1000s over the past 20 years. He has been a supervisor for over 50 MBA applied projects.
Research interests
- Strategic Management
- Information Technology Strategy
- Digital Transformation
- Operations Management
Educational credentials
- DBA - Doctor of Business Administration, Walden University
- MBA - Master of Business Administration - Athabasca University
- AGDM - Athabasca University
Professional affiliations
- Certified Change Practitioner (Prosci)