Industrial Relations (IDRL) 304

Rights at Work: Grievance Arbitration (Revision 3)

IDRL 304 course cover

Permanently closed, effective September 15, 2010.

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Delivery Mode: Individualized study. Video Component*.
*Overseas students, please contact the University Library before registering in a course that has an audio/visual component.

Credits: 3

Area of Study: Applied Studies (Business and Administrative Studies). IDRL 304 can also be used to fulfill the Social Science area of study (credential students only).

Prerequisite: None. IDRL 312 is strongly recommended.

Faculty: Faculty of Business

Human Resources & Labour Relations home page

IDRL 304 has a Challenge for Credit option.


IDRL 304 examines the conflicting rights of workers and management under a collective agreement, conventionally known as “grievance arbitration.” The course is intended primarily for trade unionists and managers whose work requires a detailed understanding of the politics of the collective agreement. IDRL 304 will also be of interest to students who want to further their understanding of the collective agreement to more actively participate in their union and workplace.


  • Unit 1: A Critical Look at Grievance Arbitration
  • Unit 2: Substantive Issues
  • Unit 3: Procedural Issues
  • Unit 4: Preparing and Presenting a Grievance at Arbitration


To receive credit for IDRL 304, you must achieve a composite course grade of at least a “D” (50 percent). The weighting of the composite course grade is as follows:

Assignment 1 20%
Assignment 2 5%
Assignment 3 20%
Assignment 4 5%
Assignment 5 20%
Assignment 6 5%
Assignment 7 20%
Assignment 8 5%
Total 100%

To learn more about assignments and examinations, please refer to Athabasca University's online Calendar.

Course Materials


Palmer, E. E. and Palmer, B. M. 1991. Collective Agreement Arbitration in Canada, 3rd ed. Toronto: Butterworths.

Sanderson, J. P. and Brown, J. W. 1994. Labour Arbitration and All That: A Handbook on the Preparation and Presentation of Labour Arbitrations, 3rd ed. Aurora, ON: Canada Law Book.

Other materials

The course materials also include a study guide, student manual, and a reading file.

Special Course Feature

A video, consisting of four cassettes, is available on request from Athabasca University Library.

Athabasca University reserves the right to amend course outlines occasionally and without notice. Courses offered by other delivery methods may vary from their individualized-study counterparts.

Opened in Revision 3, November 2001.

View previous syllabus

Updated January 21 2016 by Student & Academic Services