Computer Science (COMP) 505

Overview

This course introduces students to the tools, processes, and concepts of operations management and their relevance to IT professionals.

‘Operations’ refers to most of the activities performed by people in an organization, whether the organization delivers services or creates products. The effective management of operations, through the application of tools and processes to develop competitive strategies, is critical to organizational success. IT professionals are usually involved in the creation of services meant to facilitate operations management goals, thus an understanding of this topic is important, particularly in view of globalization.

Course Objectives

The course objectives are:

• define the meaning, scope, and importance of operations management
• identify the concepts, strategies, and processes relevant to operations management
• apply the tools and models used in operations management

Learning Outcomes

The COMP505 learning outcomes are:

• understand the project management process
• learn how to use statistical tools for forecasting and designing operations
• gain detailed knowledge about the issues and steps in operations planning, implementation, and maintenance.

Outline

• Unit 1 Introduction to Operations Management
• Unit 2 Project Management
• Unit 3 Forecasting
• Unit 4 Product and Service Creation and Quality Assurance
• Unit 5 Process and Capacity
• Unit 6 Location, Layout, and Transportation Models
• Unit 7 Supply Chain Management and Sustainability
• Unit 8 Inventory Management and Waiting-Line Models
• Unit 9 Aggregate Planning
• Unit 10 Materials Requirement Planning and ERP
• Unit 11 Short-Term Scheduling, JIT and Lean Operations
• Unit 12 Maintenance and Reliability

Evaluation

In order to receive credit for COMP 505, you must achieve a cumulative course grade of "B-" (70 percent) or better, and must achieve an average grade of at least 60 percent on the assignments. Your cumulative course grade will be based on the following assessment.