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Student Handbook

Your Course Package

Your Course Package

A Typical Individualized-Study Course Package

AU course materials packages are either print-based or online.

A typical print-based, individualized-study course materials package contains some or all of the following items:

  • a course materials checklist
  • textbook(s)
  • a Student (Course) Manual
  • a Study Guide
  • an Assignment Manual
  • a Reading File or Reader
  • a Solutions Manual

A typical online course materials package contains some or all of the following items:

  • a welcome letter
  • a course materials checklist
  • a textbook

 

Missing Course Materials

AU course packages are individually wrapped and boxed, and every course package includes a "Course Materials Checklist".

When you receive your course package, compare its contents with the items listed on the Checklist. All AU course packages are checked before they are wrapped and shipped, however, if you discover that some items are missing, contact the Materials Management department immediately.

You will be asked for your full name and student ID number, the course name and course number, and the name of the missing item. The item will be sent by courier at our expense.

 

Shipping Options and Delivery Times

Your course materials package will be sent as soon as possible after your course registration has been processed. Materials Management distributes course materials packages to students living in Canada by Canada Post regular mail and by courier to all students living in an international location. It may take two to three weeks for students to receive their materials.

AU students have the option of requesting a faster delivery (air mail or courier) method at their expense. Prepaid courier arrangements allow students to receive AU's special courier rates. Discuss these shipping options with Materials Management.

Materials Management determines the most time- and cost-effective shipping method for students living abroad. Allow about four to six weeks for overseas shipments.

 

Student & Academic Services - Last Updated November 24, 2015