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Student Handbook

Students' Rights

Student Advocacy

Student Services

AU's Student Services units are committed to ensuring that you have a rewarding educational experience. AU staff are encouraged to recommend and develop policies that will result in better service to our students. Student Services recognizes that each AU's student is unique and has different needs that may require special attention.

If you cannot find the information you are seeking in this Handbook, contact Student Services. Your feedback will help us improve and update the Handbook.


Ombuds Office

If, after going through the regular channels, you feel a situation that you have encountered has not been resolved to your satisfaction, contact the Office of the Ombuds. The Ombuds Office has two powers: the power to investigate, and the power to recommend. Ombuds staff may assist in solving problems or addressing complaints through informal negotiation.


Athabasca University Students' Union

AU Students' Union (AUSU) operates at arm's-length from AU. As the undergraduate students' union, AUSU is an organization of student volunteers that is governed by an elected student council of up to nine students. The AUSU office and support staff are located at the AU Edmonton location.


Athabasca University Alumni Relations

All students who graduate from AU become full members of the AU Alumni, and any student who completes nine AU credits can apply to become an associate member. The Alumni Relations program is committed to providing information about lifelong learning opportunities for its members.


Student & Academic Services - Last Updated November 16, 2015

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