Unit 1 introduces the current nature of police reform and its implications for police management. In particular, this unit examines the structural shift from a reactive law enforcement model of policing to a model guided by strategic problem solving, officer empowerment, and community inclusion. Unit 1 also examines the organizational, operational, and cultural changes that must unfold within the current context of police managerial and organizational reform. You will explore the changing political, social, and economic factors that guide police reform today. Within this environment, police reform is punctuated by the rhetoric of customer service, cost efficiency, strategic resource allocation, Total Quality Management (TQM), ownership, and flattened organizational structures.
When you have completed Unit 1, you should be able to achieve the following learning objectives.