Questions? Ask AU
Get real-time answers to common questions about AU, including fees, admissions, courses, programs, transcripts, and exams.
Ask in the form of a question, such as “When do your courses start?”
Who can I contact for computer help?
The Virtual Helpdesk (VHD) is staffed by senior computing students at Athabasca University to assist staff and students with any online problems they may have in regards to their online computing courses.
For more information, contact the Virtual Helpdesk.
Our Computing Services Help Desk is committed to responding to changes in the technology, experience level, and needs of our clients. For example, we have prepared a document for students who have upgraded to Microsoft Office 2007 to assist with their submissions to Athabasca University.
For more information, contact the Computing Services IT Help Desk.
Top Questions
- When do your courses start?
- What are your fees?
- How do I transfer credit?
- What are your admission requirements?
- How long does it take to complete a course?
- How do I request a transcript?
- How do I log in to myAU?
- Can I receive credit for Prior Learning?
- What is the difference between PLAR and transfer credits?
- What is myAU?
Updated March 27, 2013
Top Questions
- When do your courses start?
- What are your fees?
- How do I transfer credit?
- What are your admission requirements?
- How long does it take to complete a course?
- How do I request a transcript?
- How do I log in to myAU?
- Can I receive credit for Prior Learning?
- What is the difference between PLAR and transfer credits?
- What is myAU?