Questions? Ask AU
Get real-time answers to common questions about AU, including fees, admissions, courses, programs, transcripts, and exams.
Ask in the form of a question, such as “When do your courses start?”
When will I receive a letter of confirmation?
Confirmation letters are sent to undergraduate students within 2 business days of the service request being processed.
There are two delivery options for confirmation letters. The default is e-letters, which are accessed through myAU. You can also request print letters to be sent in the mail, by selecting that option within myAU and paying a small fee.
For more information, contact the Information Centre.
Top Questions
- When do your courses start?
- What are your fees?
- How do I transfer credit?
- What are your admission requirements?
- How long does it take to complete a course?
- How do I request a transcript?
- How do I log in to myAU?
- Can I receive credit for Prior Learning?
- What is the difference between PLAR and transfer credits?
- What is myAU?
Updated March 27, 2013
Top Questions
- When do your courses start?
- What are your fees?
- How do I transfer credit?
- What are your admission requirements?
- How long does it take to complete a course?
- How do I request a transcript?
- How do I log in to myAU?
- Can I receive credit for Prior Learning?
- What is the difference between PLAR and transfer credits?
- What is myAU?