Questions? Ask AU
Get real-time answers to common questions about AU, including fees, admissions, courses, programs, transcripts, and exams.
Ask in the form of a question, such as “When do your courses start?”
How do I return course materials?
If you are withdrawing from a course within the first month of your contract date, you may return your materials (unmarked and undamaged) for a full refund of the course materials fee.
Just package them up and return them by mail to
Athabasca University
Course Materials Production
Tim Byrne Centre
4001 Highway 2 South
Athabasca, AB T9S 1A4
For more information, see our Course Materials Returns and Refunds policy.
Top Questions
- When do your courses start?
- What are your fees?
- How do I transfer credit?
- What are your admission requirements?
- How long does it take to complete a course?
- How do I request a transcript?
- Can I receive credit for Prior Learning?
- How do I log in to myAU?
- What is the difference between PLAR and transfer credits?
- What is myAU?
Updated March 27, 2013
Top Questions
- When do your courses start?
- What are your fees?
- How do I transfer credit?
- What are your admission requirements?
- How long does it take to complete a course?
- How do I request a transcript?
- Can I receive credit for Prior Learning?
- How do I log in to myAU?
- What is the difference between PLAR and transfer credits?
- What is myAU?